Business Application Engineer - Salesforce
Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of around 2400 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.
Stellenbeschreibung
At Brainlab, efficient and seamlessly integrated processes are essential to our global operations. As part of our Salesforce team, you will collaborate with various departments to drive process optimization and ensure we deliver the maximum value of our products to our customers. As a Business Application Engineer for Salesforce, you will play a crucial role in identifying improvement opportunities, analyzing stakeholder needs, and developing scalable solutions within Salesforce.
In this role you are responsible for:
- Leading global Salesforce.com roll-out projects: Facilitating clear and effective communication between cross-functional teams across different regions.
- Designing and managing complex Salesforce automations: Including Flows and other tools to streamline business processes.
- Consolidating and evaluating feedback: Gathering CRM process improvement suggestions from all peers.
- Developing solutions with an integrated approach: Considering processes and business objectives while proposing enhancements and specifying Salesforce technical designs.
- Promoting a collaborative team environment: Working closely with colleagues to ensure smooth workflows and knowledge sharing.
- Ensuring high levels of satisfaction: Supporting internal customers with their daily Salesforce needs, addressing issues efficiently.
Qualifikationen
- Big-picture thinking: You can evaluate and understand complex business requirements, offering sustainable, long-term Salesforce solutions.
- 3+ years of Salesforce implementation experience: Deep expertise in Sales Cloud and Service Cloud, and hands-on experience with advanced Flows, with the ability to design and optimize advanced automations.
- Proactive communication and documentation: Excellent habits for sharing updates, maintaining transparency, and documenting solutions effectively.
- Self-driven and detail-oriented: A motivated self-starter who can independently move projects forward while paying close attention to details.
- Process sustainability mindset: An approach focused on creating lasting improvements and maintaining system health over time.
Weitere Informationen
- A mutually-supportive, international team
- Meaningful work with a lasting impact on medical technology
- 30 vacation days, plus December 24th and December 31st
- Flexible working hours as well as hybrid work model within Germany
- Bike leasing via cooperation partner "BikeLeasing"
- Parking garage and safe underground bike storage
- Award-winning subsidized company restaurant and in-house cafes
- Variety-rich fitness program in our ultra-modern 360m2 company gym
- Regular after work, team, and company events
- Comprehensive training and continuing education opportunities
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.